FAQ’s
We have listed our most commonly asked questions along with generalised information on our services.
Explore the knowledge base
Shipping
As standard all purchases are set to be collected from our unit.
Payments
Payments can be made through any card via Paypal.
Returns
All equipment sold has its own respective returns policy
Orders
To place orders online, please follow the shop process
Account
Purchased order invoices can be found in your account.
Quick Answers
What if I need to modify my order?
If you need to alter or cancel your order, please call our offices on 01432 277000
What if I need to change my shipping address?
All orders placed are set on a collection basis, however if you need to arrange delivery. This can be arrange *fee’s apply
Can I get same day delivery?
Once an order is placed, if you call our team. We may be able to have it ready to collect that same day. Please call 01432 277000
How to get a refund?
If a refund is accepted, we will refund your payment method via Paypal
I lost my password, how to login?
If you have lost your account sign in password, please submit the registered email address via the lost password button
What happens with my personal data?
Our accounts only store basic transactional data, such as invoices made. This data can be requested by emailing our team.